Shipping policy

Last updated: October 10, 2026

Thank you for shopping with Jam Prints Ink. This Shipping Policy explains how we ship your order, shipping costs, and what to expect after your purchase.

Order Processing

Orders are prepared for shipment as promptly as reasonably possible. Processing time occurs before an order is transferred to the shipping carrier and is separate from the carrier's estimated delivery time.

Some Jam Prints Ink products may be produced or prepared specifically for an order. Any product-specific processing information will be provided on the applicable product page when appropriate.

Once your order ships, you will receive a shipping confirmation email with tracking information when tracking is available.

Shipping Methods & Delivery Times

Available shipping methods, charges, and estimated delivery times are displayed at checkout when available.

Delivery times are estimates and are not guaranteed. Carrier transit times begin after your order has been processed and transferred to the carrier. Delivery may be affected by carrier delays, weather, service disruptions, holidays, or other circumstances outside our reasonable control.

Shipping Costs

Shipping charges are displayed at checkout and may vary depending on the shipping destination, package characteristics, order value, and selected shipping method.

Any free-shipping offer, when available, will be displayed at checkout and is subject to the terms of that offer.

Order Tracking

When tracking is available, we will provide a tracking number or tracking link after your order ships. Tracking information may take some time to update after the carrier receives the package.

Shipping Destinations

Jam Prints Ink currently ships within the United States.

International shipping is not currently available.

Address Accuracy

Please carefully review your shipping address before submitting your order.

If you discover an error, contact us as soon as possible. We will make reasonable efforts to correct the address before shipment, but we cannot guarantee that an address can be changed after an order has entered fulfillment or been transferred to the carrier.

Customers are responsible for providing a complete and accurate shipping address.

Lost, Damaged, or Delayed Packages

If your package appears to be lost, arrives damaged, or experiences a significant delivery issue, please contact us at hello@jamprintsink.com with your order information.

If an item arrives damaged, defective, or incorrect, please contact us as soon as possible and include photographs of the item and packaging when available. We will evaluate the issue and work toward an appropriate resolution in accordance with our Return & Refund Policy.

Order Changes & Cancellations

If you need to request a change or cancellation, contact us as soon as possible.

We will make reasonable efforts to accommodate requests made before production or fulfillment has begun. However, we cannot guarantee that an order can be changed or cancelled once production, preparation, or fulfillment has started, particularly for custom or personalized products.

Orders cannot be modified once they have been transferred to the shipping carrier.

Questions?

For questions about shipping or an existing order, contact Jam Prints Ink at hello@jamprintsink.com.